Experiments
Volta Neobank — Product Analytics
- Situation
- «Volta» is a fictional neobank losing users during onboarding: every team had its own number, and none explained where the money leaked
- Task
- Find the critical onboarding step and prove it so the conclusion cannot be dismissed as a convenient sample
- Action
- One discover → validate → measure → optimize loop: funnel, KYC progress-bar A/B, cohorts, KMeans segmentation, DiD causality check
- Result
- KYC fix: +5.72pp conversion (p<0.0001) → €656K/yr at 44× ROI; M3 retention +9.2pp
Pythonpandas / NumPy +4